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Jess Jones is a local tech-translator who helps you understand the technology you need to use.

Whether it is your smart tv, smart phone, computer, printer or even the microwave (!), Jess provides one-on-one assistance in the comfort of your own home OR at local community centres.

Book in Home Visit

Jess will visit you at your place (in the Newcastle region) to help you answer any techno questions. It might be about the NBN, or how to get the right channels on your TV. You might want to get iView on your iPad or learn how to make stronger passwords online. Whatever your tech needs are, Jess will help you to understand the answers.

Phone: 0418 263 918
Email: beconnected@dotjess.com

Book in Skype Session

Jess assists many customers via Skype, Facetime or Zoom. This is a video chat link that allows support all over the country… and the world.

Phone: 0418 263 918
Email: beconnected@dotjess.com

Book in Group Lesson

Are you in a community group or have you got a small circle of friends who need tech help? Jess offers group lessons or group Q&As and is a wonderful trainer and facilitator.

Phone: 0418 263 918
Email: beconnected@dotjess.com

Learn a new skill from home, or at a nearby community centre.

Join thousands of Australians who are taking the Be Connected free courses on everything from how to access the internet, to using your device and keeping in touch with others online.

Be Connected Sign Up